FAQs

All
Insurance & Damages
Making a Booking
Payments & Information

What about payment?

You will need to pay for your rental using a major credit card in your name. Payment is taken at the end of rental along with any extra charges such as an additional driver or a child seat.

If you chose to prepay for your rental, payment is taken when the booking is made. You are still required to have a major credit card when you collect your vehicle as this will be necessary for a deposit or if you wish to take out further insurances at the location.

If I bring the car back early can I have a refund?

You will only have to pay for the time you take the car – charged in periods of 24 hours with a 29 minute grace period. For example, over 25 hours counts as 2 days. Please inform the location if you decide to return your vehicle earlier than expected.

Please note that this does not apply for rentals that you have decided to pre-pay for. Should you decide to return your rental vehicle earlier than the agreed date, we are unable to refund the difference from your pre-pay voucher.

Where can I drop the car off?

The rental vehicle may be returned to the same location you are collecting it from, or to another VamosRent location – whichever is specified at time of booking.

A one-way fee may be incurred if the collection and return locations are different.

What if I break down or need help outside office hours?

VamosRent provides 24 hour Roadside Assistance in case of emergency, breakdown or accident involving your VamosRent rental car anywhere in Greece.

Just call +30 2310 49.21.00 or 11555 Intersalonika Roadside Assistance for further help.

Insurance

Your rental quote will include some basic insurance. You can purchase additional cover if required. Just ask at the rental desk when you collect your car.

All VamosRent vehicles are automatically covered for Legal Liability, Third Party and Public Liability, as required by law. This is included in your rental price.

Collision Damage Waiver (CDW)

Generally, most rental prices include cover for vehicle damage – If it is not already included in your rental price, then Collision Damage Waiver is available to purchase at the rental desk. You can confirm what is included in your rental price at time of booking or by checking with the VamosRent location.

If your rental does not cover you for Collision Damage Waiver (CDW), then you will be responsible for the cost of repair up to the replacement value of the car, regardless of whether you were at fault.

If you are covered for Collision Damage Waiver, then you will only need to pay the excess amount towards the cost of repair, again regardless of whether you were at fault.

What happens if the car gets damaged?

Please ensure you check over the car yourself when you first collect it. If you notice anything at all, please tell the rental agent who will record it on the Rental Agreement.

The rental agent will inspect the car when you return it. If any damage has been incurred during rental you will have to pay the cost of repair up to the replacement value of the car, unless you are covered for Collision Damage Waiver, in which case you will only have to pay an excess.

Can another person drive the rental vehicle?

Additional drivers are allowed at most locations, although they must meet the minimum age requirements, present a valid driver’s license and have a clean driving record.

There may be a surcharge for an additional driver.

How old do I need to be to rent?

You must held a driving license for at least one year.
Renter and driver must be at least 21 years old at the date of car pick up.
Renters that are not already 25 years old, regardless of the type of the car they drive, they will be charged €10 daily, with 10 days reservation maximum, excluding VAT.

Will I receive confirmation of my booking?

If you make an Online Booking we will send you a reservation confirmation by email. You should print this and keep it for your records. When you collect your car you’ll receive a Rental Agreement which shows your booking details.

How much does rental cost?

We charge in periods of 24 hours, so if you take a car for 26 hours for instance, it would be charged as 2 days.

We do allow a grace time of 29 minutes before we charge for an additional day.

The actual cost of the rental will depend on the group of car, when you rent, for how long and where.

Is additional equipment available?

There are many options and accessories available to help make your trip more safe and enjoyable. These options and accessories vary from location to location. Depending on the car group, there may be some accessories included as standard. Items such as child seats can be requested at the time of reservation and paid at the rental station.

VamosRent makes every effort to honour your requests for additional accessories but unfortunately we are unable to guarantee them on the reservation as some items may be subject to availability, depending on the country of rental hire.

Choosing your car

VamosRent Fleet

VamosRent offers a wide range of vehicles, with a choice of sizes and styles to suit your requirements.

Please refer to the Fleet for details of Budget car groups.

Car Model

When you make your reservation, you will be prompted to choose a vehicle group. This group will normally cover a number of car models.

Unfortunately, we are unable to guarantee a specific model at the time of booking.

Color Model

We can not guarantee you will receive a certain make, model or colour of car. This is based on availability. Upon arrival, you may advise the counter representative of your preference, and if available, we will be happy to accomodate your preference.